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Financial Counselling Services
Connections Financial Counselling provides information and support to people who are having financial difficulties.
People who can access the service
Individuals and families living in the local government areas of Port Phillip, Stonnington and Glen Eira are eligible to access the Connections Financial Counselling program.
How Financial Counselling Works
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A financial counsellor can help you with:
- Assessing your financial situation
- Negotiating repayments with creditors and advocating with creditors on your behalf
- Providing you with information about the law relating to credit, debt and legal action which may be taken against you
- Providing you with information about Bankruptcy.
- Assisting you to complete documents relating to your financial situation
- Providing you with information about what government assistance may be available
- Assisting you with money management
Our financial counsellors provide information and options only. The information and options are based on the information that you provide about your financial situation. The decisions you make regarding which options you take are yours.
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For all appointments it is important that you bring with you:
- Outstanding accounts and statements (bills)
- Letters from Creditors/debt collectors
- Pay Slips/Centrelink income statement
- Loan contracts
- Any other documents relating to your debts
How clients can benefit from the service
Financial counselling can assist people experiencing financial difficulties to gain control of their financial situation resulting in reduced stress, improved quality of life and knowledge about their rights.
How this service benefits the community
Changed circumstances and negative life events may be factors in people experiencing financial difficulties. They often experience shame, financial isolation and depression. When people receive assistance to gain control of their financial situation their physical and mental wellbeing can improve.